Customer Overview

PROVIDING OUR VALUABLE CUSTOMERS WITH A DIVERSIFIED SERVICES THROUGH DIGITAL ECO-SYSTEM AND USER EXPERIENCES TECHNIQUES

WE HAPPILY SERVE DIFFERENT TYPES OF CUSTOMERS:

We offer a variety of pharmaceutical and cosmeceutical products to serve more than 50,000 pharmacies and these products are being distributed nationwide through more than 65 branches. We serve them through Business Developer, and Tele-Sales to reach the highest level of coverage and customers needs’ sufficiency.

As we care about each and every single point with our full range of customer, the hospitals segment takes a high business cooperation part as we serve more than 3125 hospital in 27 governorates through dedicated team to make sure of accurate coverage and reach on time.

Ibnsina-Pharma is one of the leading distributors in Egypt when it comes to the hospitals sector. Ibnsina has a dedicated business unit serving the sector with more than 400 employees. The business unit serves both the public sector and private sector through tenders and direct orders. We serve more than 3500 customers from 3 warehouses with 77 vehicles to ensure on-time delivery of orders.

As our main concern is that our services reach everyone nationwide. Ibnsina-pharma deals with 550 register wholesalers in Egypt. We cover our partners with full team of Business developers & telesales that ensure maximum customer satisfaction in terms of speed & accuracy.